Loss of Blood

Five year old Naomi has had to travel yet again to Newcastle from Cockermouth for a blood transfusion during her chemotherapy. This, despite an "agreement" with their more local hospital that "ordinary" things like transfusions can be done there to save the family a 200-mile round trip.

Then on Facebook I see the messages:

Robert B
Thinks my wife may be about to explode. If one more thing cocks up stand well back.
about an hour ago via iPhone · LikeUnlike

Jackie ჱܓ Awww what's happened now?
about an hour ago · LikeUnlike
o
Robert B Blood results!!! Whitehaven have let us down again!
41 minutes ago · LikeUnlike
o

Some days you're the dog, some days you're the lamp post...

o
Robert B Blood transfusion is about to start!
28 minutes ago · LikeUnlike

28 minutes ago was 17:30 and they've been in Newcastle since 13:30.

HOW DOES A HOSPITAL LAB MISLAY OR MISINTERPRET BLOOD SAMPLES? Not just once ... but repeatedly? It's difficult enough for a family to live with a child who has cancer, and all the poisonous drug treatment that entails, without having to face frustrations in the system that is supposed to be caring for them.

[Jennifer B]
21:40
hospital sucks
[You]
21:40
so I gather
[Jennifer B]
21:41
I am still waiting for the iv anti sick medicines which were meant to be put up just after 7
no wonder she feels like crap
she is at least sleeping now
[You]
21:42
what is the problem with that place!!!
[Jennifer B]
21:43
i have no idea.
Naomi is getting stressed when they are setting up her line to a drip, god knows what she'll be like when she has platelets on thursday at whitehaven, she's so anxious she's making herself sick
And its because we spend so long waiting around for things to happen.
[You]
21:46
what is the worry with the drip?
[Jennifer B]
21:46
coz they put things through it so bloody fast and she can feel it in her neck, it's that that makes her sickly, she won't eat because she doesn't want to be sick, same with drinking
[You]
21:48
sooo ... who do you bug to sort it out?
[Jennifer B]
21:48
fuck knows, I have tried to talk to the consultant and it makes no difference. it's like these anti sick medicines, I went out and asked at quarter past nine if she could have them, as she was still waiting answer was "oh yes I'm just putting up this chemo." Where the flaming hell are they hanging it, timbucktoo?
nurse has just been in to say that she's coming now to do naomi's medicine
21:52
i'm nearly in tears with anger
[You]
21:52
yeah, I can tell
[Jennifer B]
21:53
a vet wouldn't treat an animal this way
the iv drip has been set up for over an hour waiting for these drugs,
I will be complaing to the poons team tomorrow about it, they have the ear of the consultants and the nurses
[You]
21:55
good
[Jennifer B]
21:55
i'm sick of it, it's not just us its everyone.

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Notices in every hospital entrance hall announce "zero tolerance for violence towards staff". That's fair enough, but how about zero tolerance towards incompetence?